Terms of Return

Returns are accepted within 10 days of receiving shipment with the following conditions.

Original condition – All returns are manually inspected, in original condition shipped. All returns must be in full, unopened packages.

Shipping costs – Shipping costs are the consumer’s responsibility, unless the return is due to an error by Hackmann Lumber.

Closeout items – Sales are final and are non-refundable.

Refund amounts – Refunds will be for the amount of purchase.  Shipping fees are not refundable.

Please call us at 636-441-0100 to get a return authorization.